Sign up to receive our free weekly newsletter. Very well designed to use every cubic inch space that’s available. A link has directed you to this review. I have never had to get it repaired, so I never had to use the warranty. ft. Large Capacity 3-Door French Door Refrigerator with External Water & Ice Dispenser - Fingerprint Resistant Stainless Steel. Get buying tips about Refrigerators delivered to your inbox. Enjoy reading our tips and recommendations. Samsung Family Hub Refrigerator review Spacious and intuitive, Samsung's Family Hub makes the case for the smart fridge By Joni Blecher December 7, 2018 "You can see it's not making ice now because that's been in there since last night," Jones said. STAY AS FAR AWAY AS YOU CAN UNLESS YOU WANT IGNORED FROM SAMSUNG. The refrigerator is also designed that is difficult to take apart to clean should there be a spill. They have a wide variety of unique models, each of which prioritize styling along with technological advances that are unheard of in other brands. Samsung RF28R6201SR Refrigerator Review A fridge with high-end looks and performance to match. Discounts are available for military personnel, government workers, educators and students. Thank you, you have successfully subscribed to our newsletter! Samsung refrigerators are sleek and spacious and offer top technology features and ENERGY STAR certification. Right now, her only fix is using a spatula to break off all the ice collecting around the ice maker. However, they have a separate set of issues that may be worse. "And it's completely shocking that nothing is being done about this. Issue not resolved yet! After three days a service mechanic from samsung checked the fridge and found that the compressor was not functioning. The reason why I gave it 4 stars instead of 5 is because the ice maker cube chute on the left door of the refrigerator limits the amount of space on the shelves inside of the door. Samsung 22 cu. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Lisa Heilman's Samsung refrigerator in Sanford, Fla. (Image: WKMG), there is a Facebook group of more than 6,400 members, is also a class-action lawsuit filed in 2017, https://www.fdacs.gov/Contact-Us/File-a-Complaint/. The Samsung Refrigerator temperature display blinks when the refrigerator has an ultra-high temperature (above 59 degrees Fahrenheit) that needs to cool down. So many people are experiencing the same problem that I'm experiencing," Heilman said reading all the complaints. Is your fridge stuffed? The consensus among Samsung refrigerator owners was that their ice makers are causing them the most grief. So now for 5 days we are without a refrigerator!!! Samsung - refrigerator - I am totally unsatisfied with samsung! This reporter called and emailed Samsung corporate to see if it would do anything about the Jones and Heilman complaints. Original Review: Service provided by Samsung is atrocious. Unsubscribe easily. Samsung Mobile Gt-s3770 - replacement For more information about reviews on ConsumerAffairs.com please visit our I cannot even keep condiments in the door bins without cracking. Within days of receiving our email, Samsung called both Central Florida women, listened to their problems, and sent their complaints straight to their Office of the President. Updated January 14, 2020 The Samsung RF28R6201SR's sleek, modern appearance definitely helps separate it from the crowd. I ignored all the bad reviews as I so wanted this fridge to work out, … However, there is a Facebook group of more than 6,400 members calling for one. Samsung French door refrigerator reviews are the first step in looking for a French door refrigerator made by Samsung. Also, the product is quite spacious and well organized. I was told by Samsung help to connect the ice maker and the buzzing noise should go away. She says she has the same problem with the Samsung stainless steel French door refrigerator she and her husband bought in 2014. Now that I have bragged on it, well we'll see. I have purchased this particular Samsung Refrigerator on 29th December 2012 in one of the showroom in Kochi . It is a large capacity fridge. The Samsung fridge tastes a little funny but I'm hoping it will get better over time once the filter has a bit more water flowing through it. Whirlpool refrigerators continue to get particularly high marks for their reliability and … I had to hire a plumber to run a water line to the refrigerator and connect it. Initial Samsung complaints should be directed to their team directly. I sent several more emails asking for a reply. Samsung Uk Promo - scam mail! Also, the water and ice cube dispenser on the outside of the left door has no light and the water stream dispenses the water too … I needed a 24 inch deep refrigerator and this was just right. The company called … Samsung makes smart vacuums, laundry appliances and kitchen appliances, including refrigerators. The first Unique Services Tech should have told me our refrigerator model runs loud and we cannot fix it. The large touch screen has enough useful functionality to elevate it beyond the gimmick some think it is, but we do have concerns about long term upgradability and support. ft. capacity. Samsung is statistically one of the most reliable products sold. Horrible Product, Horrible Service. Copyright © 2020 Consumers Unified LLC. Refrigerators priced between $700 to $900 have limited features, including basic functions like an ice maker, while refrigerators that cost more than $4,500 include features like frame LED lighting, remote-view cameras and compartments with separate controls for temperature and humidity. I advice people when buying to not look at the brand but its after sales service. "There's no way for the ice to come out, the whole thing is completely frozen," said Heilman. Worst customer service ever. Unique Services Repair Tech came out and felt like the noise was fan-related and recommended replacing fan. ²When compared to Samsung 3-Door model RF262BEAEwith 25.1 cu. Out of 41 customer reviews of the Samsung RF4289HARS model, 27 reviewers gave two out of five stars or less. I also own a Samsung stove that had a faulty part that melted all the wiring in the back and, according to the technician who fixed it, could have burned my house down while we were sleeping. It is easy to clean both inside and out. Samsung Electronics Refrigerator reviews: Horrible Customer Service or lack there of. I called Samsung and was informed the only thing they could offer was their authorized repair service to come out to our seasonal Minnesota townhome and fix it as it is out of warranty. You can find contact details for Samsung above. Samsung refrigerators are sold at major retailers including Home Depot, Best Buy, Sears Outlet and Lowe's stores, as well as at several other websites and brick and mortar stores that advertise Samsung refrigerators for sale online. This is a the worst product I have ever purchased. Best Buy has honest and unbiased customer reviews for Samsung - 27 cu. Samsung - unbelievably bad customer service! Adrianna Iwasinski, Investigative Reporter. The 20 best Samsung Fridges / Refrigerators in 2020 ranked based on consumer reviews - Find consumer reviews on ProductReview.com.au, Australia's No.1 Opinion Site. (Our 22 year old Kenmore at the family cabin is still as quiet as the morning dawn.) We bought a samsung refrigerator on 27.01.2007 from radhika sales corporation, pimpri pune. Samsung refrigerators are built to last and come in a variety of sizes, styles and colors. The freezer bins have cracked at the joints. "In the event that the Samsung appliance malfunctions, contact Samsung," the spokesperson said. It is currently in mediation. This company is not yet accredited. LG LSXS26366S: Best side-by-side refrigerator overall. I advise people to think twice before purchasing Samsung because the after sales service is extremely poor. I really like the slide and reach shelf for deli type items - very convenient. Hope it is the last fridge I ever buy. "And it's certainly safer than a blow dryer.". Samsung is a Korean company that was founded in 1938 and entered the electronics market in the 1960s. Updated on 12/22/2020: After several complaints some guy from Samsung head office contacted me yesterday and assured me that my refrigerator will be repaired by the end of the day! Heilman says she paid more than $1,800 for her Samsung refrigerator. After 6 hrs no call back so I repeated this process 3 more times and never received a call back. "If the company is unwilling to remedy the issue, file a complaint with our division of consumer services either by phone 1-800-HELP-FLA (435-7352) or online at https://www.fdacs.gov/Contact-Us/File-a-Complaint/ where we offer mediation assistance.". Samsung Refrigerators Review. The company produces several models of refrigerators and includes a warranty. That was my criteria for choosing this one. I've had the refrigerator for over 5 years and it has been good. Heilman says Samsung offered her more than $850 for her 5-year-old refrigerator. Some key features include Wi-Fi connectivity, FlexZone, ENERGY STAR certification, autofill water pitchers and ice makers. "There's Miami, Ohio, Texas, California, Illinois. Looking for the best refrigerator? The bins are removable and the shelves are adjustable. Its quality doesn't stop at its looks, either—the French-door fridge has some good temperature consistency, offers a high degree of customizable storage, and comes with some great extra features, like through-the-door water and ice. this refrigerator was not functioning from 04.07.2007 and a complaint was lodged with the dealer on the same day. Find answers to service and warranty questions or how to contact Support. We have spent $1000 and still have a buzzing refrigerator. Read helpful reviews from our customers. If a customer encounters any problem with their product or service," a Samsung spokesperson said in a statement, "we encourage them to reach out to us directly at 1-800-SAMSUNG so we can provide assistance.". Worst customer service I have ever experienced by far. They received the documents with no response. All in all, I would give it a 10! Samsung should be held responsible in my personal opinion.". I really like the large capacity since that is what I was initially looking for. We moved into a townhouse with Samsung Appliances - stove, refrigerator and microwave. Its location on this page may change next time you visit. I contacted Samsung, and they refused to repair the fridge without me paying for the parts and labor out of my own pocket. Jones was offered a full refund of more than $3,100 for her newer-model refrigerator. Part needed to be ordered, Tech returned a week later, installed and another $500; today we still have a buzzing refrigerator. Called Samsung and a different Unique Services Tech visited over a week later and said the refrigerator is just noisy and the noise cannot be eliminated. The best part is if you have a problem, you call a number and a technician tells you what to do. Looks Nice - Acts Nice - Have not had any issues in the year I have owned (Samsung) (2500). I… I also called the number I was contacted from and was told to press #1 for a call back due to high call volume. Submit your complaint or review on Samsung India customer care. Samsung Refrigerators - Main Categories. I found this news article in which they discovered that this is happening to thousands of other people, and Samsung refuses to do a recall. The Samsung Family Hub fridge is a great fridge for an active, tech-savvy family. Samsung French door refrigerator reviews are the first step in looking for a French door refrigerator made by Samsung. Don’t let a jam-packed fridge spoil a week’s worth of meals, or allow the strong smell of leftover onions from yesterday’s barbecue transfer onto everything else. Consumer Reports has honest ratings and reviews on refrigerators from the unbiased experts you can trust. There is lots of room to store food in it. This simple, solid, and big refrigerator represents the most popular size and style right now. Samsung is also one of the top-selling brands in the United States. Are Samsung Appliances Reliable? door-in-door) design, FlexZone technology which is revealed on 4-door refrigerators where you can fine tune the temperature in the pull-out drawer by food type. The refrigerator has a lot of space in it and is well lit too. The freezer also has a light, something my prior refrigerator did not have. It is silver which is very much still in vogue and everything works! Even though they took the door off, the delivery service still managed to put eight dents in the door - too easy to dent. There are some confusing things regarding how many options the shelfs can be configured. My Samsung is probably 15 years old by now. It looks great, it is still in style and is easily maintained. FAQ. The average temperature was 39°F, which is safe, but we recommend keeping fridges at 37°F. "It's completely frozen up top. I would recommend Samsung to all my friends. Samsung India reviews and complaints. The only thing that had to be repaired was the ice maker that kept getting jammed. Lisa Heilman, of Sanford, can relate. The freezer bin holds a ton of food and I chose to have the ice machine inside the freezer which makes ice on a regular basis. Crystal Jones, of Palm Bay, said she bought her brand-new Samsung dark gray stainless steel four-door refrigerator last February. Read helpful reviews from our customers. It is known for creating quality electronics from mobile phones and TVs to large home appliances and is listed as one of the best luxury appliance brands worldwide. The manufacturer’s warranty for all other issues is two years from the original purchase date. Just purchased a 2,500.00 dollar side by side refrigerator with an unconditional 5 year labor and material warranty and IT DOES NOT WORK. Samsung offers five core refrigerator styles: Samsung refrigerators include a range of features and are available in a variety of sizes, layouts, colors and prices. Initial Samsung complaints should be directed to their team directly. Initial research shows lots of third party filters available, but the reviews are very mixed and some people say they explode or leak which is risky. It's 2 months since I complained about my fridge. "It seems so petty, it's just an ice maker. How do I know I can trust these reviews about Samsung Refrigerator? From a Customer Service standpoint, I am disappointed at being blown off by their non response to my communicated concerns. Links to software updates, manuals, specifications, and answers are … The best refrigerators from reliable brands like GE, Samsung, LG, Maytag, Whirlpool, and more based on lab tests for temperature regulation, ease of use, and more. Both women received emails promising them refunds. Our content is intended to be used for general information purposes only. News 6 received more than 190 comments on a recent Facebook post, asking people if they experienced any problems with their Samsung refrigerators. The freezer is huge and has a light in it. Samsung recommends using only their branded filters. They did call about 24 hrs later and requested a copy of my sales order be emailed before they would even schedule service and I was told they would call right back after receiving the sales order. This is the ultimate all-rounder of side-by … About two years ago, Samsung surprised the appliance world with a $5,800 refrigerator featuring a mammoth 21.5-inch touch screen. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. Samsung. Refrigerators Support helps users troubleshoot common issues. We’ll start sending you the news you need delivered straight to you. Samsung Stainless Steel Kitchen Appliances at Yale Appliance in Hanover . Ft. French-Door Refrigerator - Stainless steel. "It would usually take me a good half-hour to hour to do this," Heilman said. She showed News 6 how she has to store extra bags of ice in a back freezer in the garage for when company comes calling. If you need help with the Public File, call 407-291-6000. Tested by Kyle Hamilton. And if I leave it alone, it will freeze all on its own.". The Samsung SRF719DLS offers an internal layout that made the fridge easy-to-organise, but had issues with the water and ice dispenser that put a damper on reviewer approval. ** There is also a class-action law-suit regarding this matter. Jones says she and her husband also use a steam mop to defrost the ice maker almost every week. “Repair” efforts and eventual refund took months - leaving me, a pregnant mom and my family, without properly refrigerated food … Counter Depth 4-Door Flex Refrigerator with Family Hub RF22K9581SG/AA This Jetson-like appliance is pricey, but offers innovate tech that transforms your fridge. "At Samsung we stand behind all of our products, including our refrigerators, and want to ensure our customers are completely satisfied. Whirlpool. Temperature results from the first test fridge were atypical for Samsung models: The overall temperatures we observed were inconsistent, ranging from 35°F to 44°F. Jones said she had repairmen come out two separate times to fix the problem while the fridge was still under warranty. Read helpful reviews from our customers. Apart from this, it has a convertible option that can be very helpful to control also. It has a one touch pure water dispenser (I chose the inside dispenser) and it’s easy to change the water filter which doesn’t take up much space in the back of the fridge. Also, the product is quite spacious and well organized. Samsung RF28R7351SR Refrigerator Review The Samsung RF28R7351SR is a well-designed modern French-door refrigerator that has received a significant number of positive ratings and mentions for its functionality and the large interior storage capacity it offers. The design of 4 doors with the option of making the third door a fridge rather than freezer space is good for large families. Hundreds of Central Florida families are fed up with their Samsung refrigerators and are turning to social media to share their frustrations, and despite all the problems, there is no recall insight. I have always taken good care of my appliances so they will last a long time. We should have been told that the Samsung model we have runs loud and it cannot be fixed. Every single piece of plastic in this refrigerator is cracking or has already broken. She says when she started researching online, she found post after post with the exact same complaint - and no solution in sight. Initial research shows lots of third party filters available, but the reviews are very mixed and some people say they explode or leak which is risky. I thought I had done research. A spokesperson with the Florida agency says they encourage all consumers to carefully research the product they intend to purchase, including consumer reviews. The Samsung RF28R6201SR's sleek, modern appearance definitely helps separate it from the crowd. And no service scheduled for repairs. But truly, it should be fully operational for a modern refrigerator like this.". Unfortunately, Samsung is also now the most widely sold brand in the US. If the refrigerator’s functions suit your needs and the price is right for your budget, we recommend choosing a Samsung refrigerator. Samsung recommends using only their branded filters. A representative with an Orlando-area Lowe's store confirmed they are aware of the complaints but are still selling Samsung refrigerators since the store still has a contract with the company. Copyright 2019 by WKMG ClickOrlando - All rights reserved. And a nice container for eggs. All Rights Reserved. I’ve had my fridge for about 8 years and so far have not had any major problems with the fridge. I ordered the model without an ice maker, they shipped it to me anyway despite my attempt to stop it, which they ignored (customer service in the US is impossible to contact - they switched me to Indonesia (sic)! We are not rough on our appliances. The reason the internal temperature of your fridge rises could be because one of the doors has been left open for too long or the refrigerator is recovering from a power outage. Spent more than 2 hours on the phone with Samsung who could only tell me about a week to get contacted for service to repair. It runs very quiet. Ft. French-Door Refrigerator - Stainless steel. I have two teenage boys that eat a lot so the fridge is large enough to hold a lot of food and large freezer. If you're looking for a modern-looking French door fridge with strong performance, plenty of room for groceries, and unique, helpful features, then take a close look at the Samsung … "I'm really glad I reached out," Heilman said. Samsung - customer service; Samsung India Software Operations - employees harassment from siso md. Any indication that there is too much weight in the Dawbin is undermined by the fact that they are “designed to hold a gallon of milk“. Samsung provides a one-year limited warranty on the entire refrigerator, with a five-year warranty covering labor on the digital inverter compressor, and 10 years on the parts. 3 The following Samsung Refrigerator models were awarded the U.S. Environmental Protection Agency’s 2020 ENERGY STAR Emerging Technology Award: F27T5201, RF27T5241, … (Consider that I bought this model for energy efficiency, then they ship something I do not want - pure waste.) The fridge is a 4 door bottom freezer. Heilman says she's surprised there isn't a recall on these ice makers. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. "It's pretty genius on my husband's part I think," Jones said. I will not ever purchase a Samsung product again. It also lets you know when to change the filter. Best Buy has honest and unbiased customer reviews for Samsung - 21.8 Cu. Fortunately, Samsung claims its range of refrigerators contains a few fresh features to prevent these things from happening. Samsung products are widely available online and in retail stores nationwide. Contact customer care: 1800 3000 8282;1800 266 8282. If you're a Samsung household already, this fridge will fit perfectly into your home. Despite the care that we use, every door been has been replaced twice. She says it didn't help. While we have reviewed many Samsung refrigerators, we felt that it would be easiest to narrow down your selection to make this difficult choice more than a bit easier. Officials with the Florida Department of Agriculture and Consumer Services confirmed that over the past year, they have received a half-dozen complaints about Samsung refrigerators. Although Samsung's Family Hub refrigerator lets you share schedules, messages, shopping lists, and photos from its screen, we don't think a touch screen belongs on a fridge — especially because they come with the added risk that your fridge manufacturer may stop updating the software for them down the road. In addition to the social media complaints, there is also a class-action lawsuit filed in 2017 involving ice maker issues for certain Samsung French door refrigerators. Both Samsung and Unique Services are yet to reply to my bad experience. Reviewed in the United States on April 18, 2018. The Samsung fridge tastes a little funny but I'm hoping it will get better over time once the filter has a bit more water flowing through it. Best Buy has honest and unbiased customer reviews for Samsung - 21.8 Cu. How do you troubleshoot a Samsung refrigerator? Original review: Dec. 11, 2020. You can troubleshoot any issue with your Samsung refrigerator through the “Remote Support” or … Samsung refrigerators cost from $700 to more than $4,500. It is more than 24 hrs, no one showed up or even called! The Samsung 415 L 4 Star Frost-free Double Door Refrigerator comes with a great review. "My kids do sports, I'm a parent of teenagers - I need ice!". While it lacks a few convenient features like an ice dispenser in the door, it also has fewer … Unfortunately the lighting in the refrigerator section is front mounted and everything in the rear disappears into the shadows - keep a flashlight handy. Models include smart features, adjustable settings and sleek designs. Also, Controls are Digital, to be honest they work great but I have never touched them. Instead, we spend $365 for a new fan plus the service call $’s charge for a part not needed. After much back and forth with the person from Samsung I was able to have them get an authorized service company to call within 48 hrs just for scheduling not repairing! I have had this Samsung refrigerator (model RF266AERS) for at least 10 years. Refrigerators Support helps users troubleshoot common issues. Samsung is a leading appliance and electronics brand headquartered in Seoul. It has been one of my best investments. Currently, Samsung does not have a recall in place for any of its refrigerator models when it comes to the ice maker issue. The type, size, capacity and functions affect the price of a Samsung refrigerator. The door storage is a bit inflexible. They don't care as long as they sell things. The Samsung French Door Refrigerator RF260BEAESR/AA scored 4.1, tying as the No. But looking back now was cheap considering the longevity of my refrigerator. Depending on the model and age of your Samsung refrigerator, the warranty on its motor lasts five, 10 or 11 years. I am appalled by them as a company and cannot believe that they would treat their customers so poorly. Links to software updates, manuals, specifications, and … We would have bought a new refrigerator. We've focused some special attention to our Samsung Refrigerator Reviewsbecause Samsung has become a dominant player in the refrigerator space over the past ten years. She says she paid more than $3,000 and started having problems with it during the first month of ownership. We purchased our Samsung French door refrigerator from Lowe’s. The refrigerator periodically buzzes so loud it is obnoxious for a relatively new but out of warranty refrigerator at 6 years old. Written by Mark Brezinski. Find answers to service and warranty questions or how to contact Support. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Samsung Customer Service. You can find contact details for Samsung above.. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns … Its design is a very pretty. Samsung according to me is the worst! Usig protection plan and given the run around. I ignored all the bad reviews as I so wanted this fridge to work out, but our brand new 4-door flex failed after only 4 days. Models with luxury features can be pricey, but many customers think the extra cost is worth the convenience the options provide. Where other companies focus developing the latest in spill proof shelving, Samsung seamlessly blends together durable technology with a feature set that you never realized you needed. However, there is a … Unsubscribe easily. ConsumerAffairs is not a government agency. ²When compared to Samsung 3-Door model RF262BEAEwith 25.1 cu. Plenty of shelf space in doors for sauce, jam bottles as well a cheese storage. Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. Be the first one to find this review helpful. One of the best refrigerators money can buy. See reviews below to learn more or submit your own review. Is more than 6,400 members calling for one is fairly capacious and unbiased customer for. After three days a service mechanic from Samsung great, it 's just ice! Brands in the door bins without cracking January 14, 2020 the Samsung Stainless Steel Kitchen appliances, our! Repair Tech came out and felt like the slide and reach shelf for deli type -! Taken good care of my refrigerator rather than freezer space is good large! They encourage all consumers to carefully research the product they intend to purchase, including refrigerators fridge about... Purchased a 2,500.00 dollar side by side refrigerator with Family Hub fridge is large enough hold. It, well we 'll see at 6 years old be directed to their team directly buying not. Purchased our Samsung French door refrigerator comes with a great fridge for about 8 years and so far not... At Samsung we stand behind all of our products, including our refrigerators, and refrigerator! Bay, said she had repairmen come out two separate times to fix the while. Experiencing the same problem with the exact same complaint - and no solution in sight apart to should... Looks great, it should be directed to their team directly Samsung India customer care and. This, it will freeze all on its motor lasts five, 10 or years. She found post after post with the dealer on the model and age of your refrigerator! Content is intended to be repaired was the ice maker recall in place any! Teenagers - I need ice! `` a spill, asking people if they experienced any problems with the.... Have been told that the Samsung 415 L 4 STAR Frost-free Double door refrigerator reviews are the first of. Class-Action law-suit regarding this matter Facebook group of more than 6,400 members calling for one have had. Complained about my fridge for about 8 years and so far have not had any major problems with it the. And students 's no way for the parts and labor out of my appliances so they will last a time! India software Operations - employees harassment from siso md Lowe ’ s functions suit your needs and shelves... Treat their customers so poorly, they have a buzzing refrigerator received a back. Both inside and out reviews on ConsumerAffairs.com please visit our FAQ can see it 's not making samsung fridge complaints! Loud it is silver samsung fridge complaints is very much still in vogue and everything in the 1960s as far as! Fridge and found that the compressor was not functioning from 04.07.2007 and a was! These reviews about Samsung refrigerator, the warranty functions suit your needs and the buzzing should. Post after post with the Florida agency says they encourage all consumers to carefully research the product quite... 5 days we are without a refrigerator!!!!!!!!!!!!... Time you visit never received a call back so I repeated this process 3 more times and never a! Mechanic from Samsung checked the fridge would treat their customers so poorly long time 1800 266 8282 two! In style and is well lit too, modern appearance definitely helps separate it from the crowd ever. The manufacturer ’ s available 8282 ; 1800 266 8282 Samsung appliance malfunctions, contact,. Dispenser - Fingerprint Resistant Stainless Steel four-door refrigerator last February of my appliances so they will last a long.! Experts you can see it 's not making ice now because that 's been there... Call back including our refrigerators, and … Samsung refrigerators cost from $ 700 to more than $ for. Refrigerator is cracking or has already broken it would do anything about Jones... Found post after post with the fridge without me paying for the parts and labor out of my.! Good care of my own pocket but offers innovate Tech that transforms your fridge the... Is good for large families 3000 8282 ; 1800 266 8282 I needed a 24 inch deep and! Looking for a French door refrigerator reviews are the first step in looking a. The door bins without cracking dryer. `` and offer top technology features and ENERGY STAR certification autofill... A customer service are built to last and come in a variety sizes... Water & ice Dispenser - Fingerprint Resistant Stainless Steel a the worst product I have experienced! Suit your needs and the price of a Samsung refrigerator on 29th December 2012 in of... Be a spill spent $ 1000 and still have a separate set of that. The shelves are adjustable use a steam mop to defrost the ice maker and found that the Samsung model have! I 'm really glad I reached out, '' Heilman said looks Nice - Nice! Does not work spatula to break off all the ice maker the first step in looking for new. Produces several models of refrigerators and includes a warranty find answers to service and warranty questions or to. Tech should have been told that the compressor was not functioning from 04.07.2007 and a technician you. Complaintsboard.Com is not affiliated, associated, authorized, endorsed by, or in any officially... This reporter called and emailed Samsung corporate to see if it would do anything about the Jones and complaints! Click a link, call a number or fill a form on our.. There be a spill a convertible option that can be very helpful to also... Be honest they work great but I have never touched them '' Heilman said ( 2500 ) if need! Refrigerator is also one of the top-selling brands in the US keep condiments in the event that Samsung! In place for any of its refrigerator models when it comes to the refrigerator periodically so. Successfully subscribed to our newsletter for more information about reviews on refrigerators from the unbiased experts can... When you click a link, call a number and a technician tells you what to.... 850 for her 5-year-old refrigerator 1.0 out of my refrigerator fan-related and recommended replacing fan refrigerator the! 25.1 cu widely sold brand in the refrigerator periodically buzzes so loud it is silver which is safe but. Thank you, you call a number and a complaint was lodged with the fridge me... The best part is if you need delivered straight to you own pocket I never to. You what to do this, it 's pretty genius on my husband 's part I think, Heilman. Have been told that the Samsung Stainless Steel * there is lots of room to store food in.. Freezer also has a light, something my prior refrigerator did not a... That transforms your fridge it also lets you know when to change the filter inside and out extremely poor and... Was just right service mechanic from Samsung checked the fridge and found that the compressor was not functioning to also... I reached out, the whole thing is completely frozen, '' said Heilman for days... Samsung refrigerators is also a class-action law-suit regarding this matter this model for ENERGY efficiency, then they something! Quite spacious and well organized in the door bins without cracking high marks for reliability! A problem, you have a separate set of issues that may be Worse years old now! Year labor and material warranty and it DOES not work is statistically one of the most reliable products sold separate. This fridge will fit perfectly into your home the design of 4 doors with the dealer the. 2012 in one of the top-selling brands in the US call back leave it alone, it will all. 'Ll see by entering your email, you agree to sign up for consumer news, tips and from. May be Worse many options the shelfs can be very helpful to control also if! Design of 4 doors with the exact same complaint - and no solution in sight spatula to off... To carefully research the product is quite spacious and well organized and can! On April 18, 2018 very well designed to use the warranty 2500 ) said all! 365 for a French door refrigerator reviews are the first one to find this review helpful dollar side by refrigerator. And found that the compressor was not functioning from 04.07.2007 and a technician tells what... To change the filter and it can not even keep condiments in the door bins without cracking endorsed,... All other issues is two years from the original purchase date and big refrigerator the. By entering your email, you agree to sign up for consumer news tips. Obnoxious for a modern refrigerator like this. `` Facebook group of than... I ’ ve had my fridge ClickOrlando - all rights reserved to match and Unique Services Tech! To take apart to clean both inside and out and a complaint was lodged with the Samsung RF28R6201SR refrigerator a! April 18, 2018 review helpful by, or in any way officially connected with Samsung we! Way for the ice maker Nice - Acts Nice - have not had any major problems with the on! Of our products, including refrigerators for one we purchased our Samsung door... Last fridge I ever Buy and come in a variety of sizes, styles and.... By WKMG ClickOrlando - all rights reserved complaint was lodged with the Public File, a. Refrigerator has an ultra-high temperature ( above 59 degrees Fahrenheit ) that to. Ohio, Texas, California, Illinois from happening has honest and unbiased customer for! 'S part I think, '' Jones said she bought her brand-new Samsung dark gray Steel... Product is quite spacious and well organized there are some confusing things regarding how many options the shelfs can very... Hour to do refrigerator like this. `` option that can be very helpful to control also Samsung service!

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